About Us

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world. Meaningful work. Meaningful relationships.

Position Summary:

This is a rare opportunity for someone who lives and breathes hospitality, has an affinity for the great outdoors, and is looking to take the next big step in their career. This is not for someone who's just looking for a job. It's for someone who enjoys challenges, building and leading winning teams, and reaching audacious goals. Bolt Farm Treehouse is on the hunt for a General Manager who's ready to roll up their sleeves, lead by example, and create a system-driven operational machine of greatness.

Your mission? To run our luxurious retreat in Whitwell, TN like a well-oiled machine, turning one-time visitors into lifetime members and brand evangelists. We're talking operational brilliance that leads to financial performance—boosting revenue and cutting costs through cutting-edge tech solutions, all while building a team culture focused on delivering spectacular guest experiences that are simply unforgettable.

Why Join Us?:

• On-Site Housing: Available for ease and convenience.
• Performance Bonuses: Rewarding excellence and effort.
• Flexible PTO: Time off when you need it.
• Health Insurance Allowance: Supporting your well-being.
• Exclusive Perks: Stay for free or discounted rates at Bolt Farm Treehouse.
• Professional Development: Ongoing opportunities to grow personally and professionally.

What You'll Be Doing:

• Leading operations: Oversee all departments to ensure seamless, system-driven operations that uphold our high standards of excellence.
• Building and leading a winning team: Recruit, train, and motivate staff to deliver five-star service while fostering a positive workplace culture.
• Creating exceptional guest experiences: Proactively resolve guest concerns, anticipate needs, and ensure every stay is memorable and impactful.
• Driving financial performance: Maximize profitability through effective budgeting, cost control, and revenue strategies.
• Optimizing processes: Leverage technology to streamline operations, boost efficiency, and elevate service quality
  
  

  Requirements:

  • At least 3 years of hospitality experience (luxury experience preferred).
  • Excellent communication skills, both written and verbal.
  • Proven track record in sales and revenue generation.
  • Strong leadership and team-building skills.
  • Tech-savvy: Comfortable with hospitality software and cloud-based operational tools.
  • Results-oriented: Ability to meet and exceed deadlines and goals consistently.
  • Process-driven mindset: Passion for finding efficiencies and improving systems.
    
    Position Type: Full Time
    Location: Onsite (Whitwell, TN)
    Salary: Competitive 
  
  Referral Reward: Know the perfect person for this role? We’re offering a $1,000 cash reward if you refer the person we hire! (Referral reward will be paid at six months of employment.)
  
  If you’re the kind of leader who sees a process and instantly thinks of how to make it more efficient, we want you on our team. Apply today, and let’s revolutionize luxury outdoor hospitality together.
  
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